Delivery and Refund Policy
Last updated: October 13, 2026
How IZY Social is delivered, how to cancel a subscription and when we refund.
Delivery
IZY Social is software as a service; nothing is shipped. Your account opens on the chosen plan as soon as payment is confirmed, and you use it at izysocial.com from any connected device. Payment and invoice details are e-mailed to you.
Free trial
Nothing is charged during the 14-day trial and no card is needed.
Cancelling
Cancel any time from your account settings or by e-mailing us. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again.
Monthly plans
No partial refunds for a month that has started.
Yearly plans
Cancel within 14 days of a yearly payment for a full refund. After 14 days, the remaining period is not refunded and the subscription stays active until it ends.
Wrong or duplicate charges
Refunded in full.
Outages on our side
If you cannot use the service for more than 72 hours in a row because of us, we credit or refund the affected period. Outages of social platforms or Canva are not covered.
How refunds are paid
E-mail info@izysocial.com. Approved refunds go back to the card used within 14 days.