Sentiment analyzer – what is it?
Sentiment analysis helps you understand how people feel about your brand or a topic. This tool reads the comments you paste and briefly sums up the overall mood, the themes people mention most and how the brand should respond.
How to use it
- Copy comments, messages or reviews.
- Paste them into the box.
- Plan your response from the result.
Tips
- Analyse several comments together for a clearer picture.
- Reply to negative comments quickly and publicly, then take details to DM.
- Pass recurring complaints on to the product team.
FAQ
- How much text can I paste?
- Up to 2,000 characters.
- Are my comments stored?
- No. The text is only used for the analysis and isn't saved.